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In case you didn’t know, Masoko is a Safaricom-owned online retailer. It operates mainly in Kenya, and allows you to shop items online and have them delivered to your location. Read on to see how to shop or buy items on Masoko Kenya.

How to Buy Items, Shop on Masoko Kenya
Masoko Logo + Welcome Note | Source: Flickr

How to Shop on Masoko Kenya

On the shop’s website, find the product or service that you wish to buy. You can use categories and also the search box to find your item. After finding the item, click it to see its details. You then need to click the “Add to Cart” or “Buy Now” button to add it to “My Cart”. After that, click the cart and then on “Proceed to Checkout”.

If you already have an account with the shop, you will be required to sign in. If you don’t have an account, you need to register with the shop. After accessing your account, you need to enter payment details and also your shipping address. Finally, you need to click “Save and Continue” to access the Checkout page and confirm your order and then wait for the delivery.

How to Create Masoko Account

On the shop’s website, click the “Register” button. On the new page, enter your personal details, a strong password and click the “Submit” button. Finally, activate your account from an email send to your email account.

Items Sold On Masoko

The popular categories include supermarket, phones and tablets, computers and also TVs, audio and electronics. Other categories include home and living, beauty and fashion and also baby and kids. In addition, there are categories such as books and stationary, sports and hobbies and also tools and auto.

Prices and Payment Methods

The prices are usually discounted and you can enjoy lower prices with price deals and vouchers and on occasions such as Black Friday and Cyber Monday. On the side of payment options, you can use Cash on Delivery option, M-Pesa and also bank deposit. Other payment methods include PayPal and also credit cards.


Masoko Kenya mainly uses motorbikes and cars to deliver items to their customers, and it has partnered with delivery companies to offer express and standard services. It also allows customers to pick items from the distribution locations. In addition, the shop charges a shipping fee for some items or shipping distances.

In conclusion, if you are a vendor, you can sell your items on Masoko Kenya. And if you want to keep in touch with the shop, you can always use their contacts. You can also follow them on social media and subscribe to their newsletter.

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