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In the past few years, withdrawing PayPal money in Kenya used to be a daunting task. I remember trying complicated services with high fees and charges that just turned me away. My friend suggested that I try the PayPal to M-Pesa service, but I wanted all my money in the bank, so it was really not a good option for me.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Then I came across the Equity Bank PayPal withdraw service. After using this service for 2 or 3 times, I knew it was a reliable way to withdraw my PayPal cash in Kenya. Read on to learn how to get your electronic cash from your PayPal account to your Equity Bank account. It includes pictures, snapshots and illustrations, so I hope you will you find it helpful.

See Also: How to Withdraw PayPal Money Using M-Pesa Anywhere

PayPal and Equity Bank

Just in case you didn’t know, PayPal is an online payment system based in the US, but it is used worldwide. The service allows the transfer of funds electronically among individuals and businesses. It is a great alternative to paper payment methods, such as cheques and money orders.

On the other hand, Equity Bank is a financial services provider based in Kenya and has many branches outside the country. It is the Africa’s largest financial institution in terms of a customer base.

The bank’s large number of customers is attributed to its great products and services. Personally, I opened an account with the institution just to make use of its PayPal money withdraw service.

Requirements for Equity Bank PayPal Withdraw Service

  • PayPal account
  • Equity Bank account

PayPal Account

It is free to sign up for a standard PayPal account. If you want an advanced or a pro account, you should be ready to pay some fees.

To sign up on the payment system’s website, select your country or region and language then proceed to the sign-up form. Fill in your email address, password, names, date of birth, occupation and social insurance number (optional). Also, fill in your contact information, including address lines, city, province, postal code and phone number. Agree the service user agreement and privacy policy, answer a security question and confirm your email address from your email inbox.

Equity Bank Account

It is also free to open an account with the bank. You only need to visit a branch near you and open the right type of account for you. You should provide a national ID or passport copy and a colored photo passport to complete the task.

Within two weeks, you will have your account and credit card ready. Initially, when the bank started offering the withdraw service; you were required to add your credit card information on your PayPal account to link up the two systems. Your electronic payment platform would then be verified after you have completed this step.

The most important thing when creating these two accounts was to ensure that your personal information was the same on both systems. For example, you needed to ensure that the contact information on the electronic payment account was the same as the one on the bank account.

Must Read: Sending Mobile Money Across Networks to be Possible in Kenya

How to Register and Withdraw From PayPal

In September 2016, Equity Bank announced that it was moving the service to an improved self service portal and encouraged customers to register on the new platform.

Once you register with the new platform, the whole process of withdrawing funds from your PayPal account to your Equity Bank account becomes pretty simple and easy. See how to register and withdraw your money below.

Step 1. Visit the Equity Bank Self Service Portal

Click on the Register button to start signing up with the system.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 2. Fill in Your Personal Details

Your name, email address and mobile number are the most important. Fill in them correctly and move to the next step.

PayPal Equity Kenya
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Step 3. Choose and Enter a Strong Password

Let your password have at least 8 characters, consisting of a capital letter, a small letter, a number and a special character. After getting the password right, move to the next step.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 4. See the Terms and Conditions and Accept Them

Then click on the “Register” button to continue.

Withdraw PayPal Equity Bank
Source: Author

Step 5. Get One Time Password (OTP) You Receive on Your Phone (SMS)

Enter this password and click on the “Complete Registration” button. Your profile will be created.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 6. Log On to Your Profile

Use your email address and the password you have created above. The portal shown in Step 7 will be made available to you.

PayPal Cash Equity Bank Kenya
Source: Author

Step 7. Link Your Equity Bank Account

Enter your Equity Bank account number and click on the “START” button. If you don’t have an account with Equity bank, you can start the process of creating one – see the button on the right side of the page.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 8. Get Another OTP Sent On Your Phone

Enter the OTP and click on the “CONFIRM OTP” button.

PayPal Bank Kenya
Source: Author

Step 9. See a Confirmation Message

If you see this message, you can be sure to have linked your bank account.

PayPal Funds Equity Bank Kenya
Source: Author

Step 10. Link Your PayPal Account

Click on the PayPal button as shown below.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 11. Enter Your PayPal Details and Select Bank Account

Enter the email address you used to create PayPal account with. Select the Equity Bank account to link to then accept Terms and Conditions and click on the “LINK ACCOUNT” button.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 12. See a Pop-Up and Allow It

If you hadn’t allowed the pop-ups on your computer, you will get the error message shown in the screenshot below. Click as shown on the screenshot to allow the popup or go to the homepage of your browser to allow these small windows. You will be forced to link your PayPal account afresh if you hadn’t allowed the pop-ups.

PayPal Money Equity Kenya
Source: Author

Step 13. Authorize PayPal

By clicking on the “Authorize” button, you will allow PayPal to transfer funds from your PayPal account to your Equity Bank limited account, and also allow it to obtain your PayPal account balance.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 14. See the PayPal Confirmation Message

The same message will be sent to your email address.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

Step 15. Withdraw Your PayPal Money

Click on the “Withdraw Service” link, select your PayPal account, enter the amount you want to withdraw and click on the “ACCEPT” button. The next page will show Account Number, Amount Withdrawn (USD), Bank Commission (USD) and Total Amount (USD). The system converts USD to KSHS, and the withdraw process take 3 business days.

PayPal Equity Bank
Source: Author

Step 16. All Services on the Portal

Every time you want to access the portal, you will be required to enter your email address and password and go straight to the services. No more linking and authorizing of accounts, and as shown below, you can access other services from this portal – apart from transferring money.

Withdraw PayPal Money Equity Bank Kenya
Source: Author

So how long does it take to transfer money from PayPal to your bank in Kenya? Well, it used to be 5-8 business days, but how it is 3 business days as mentioned above. At the end of the third day, your Equity Bank account will be credited with the net amount due to you after all fees have been deducted.

When receiving money into your PayPal platform, the bank charges between 1 percent and 1.5 percent depending on the amount transacted. These charges are far much better than those of other cash transfer services in Kenya.

As far as Equity Bank exchange rates are concerned, the bank quotes a USD to KES exchange rate for each withdrawal transaction. On the other hand, PayPal currency conversion fees may apply at 2.5% above the prevailing exchange rate.

Don’t Miss: How to Deposit Money to PayPal Using M-Pesa Anywhere


Now you can transfer money from PayPal to your bank account in Kenya in a reliable way. Get your money off the electronic account, and do not lose your funds to untrustworthy services.

The only limitation I have with the bank service is the number of days you have to wait for your funds to reflect in your bank account. Still you don’t get your funds instantly.

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